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Addressing Questions & Concerns

Blue Valley Schools strives to create and maintain open, inclusive, two-way communication with families. To assist families and other members of our community in understanding the most effective and efficient means of communicating questions, concerns and comments, we have outlined steps for communication. As a district, we believe that the first contact with questions and concerns should be to the staff member listed in Level 1, as that person is closest to the situation and will usually have the most information. If you feel further discussion is warranted, the following chart can be used as a guide for whom to call when questions arise on the most common topics.

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Blue Valley Schools
Areas of Concern Level 1 Level 2 Level 3 Level 4 Level 5 Level 6
Academics, Curriculum Instruction & Assessment Teacher Assistant Principal Principal Director of Curriculum & Instruction or Director of Academic Programs & Accountability Chief Academic Officer Superintendent
Activities & Athletics Coach/Sponsor Activities/Athletic Director or Asst. Principal Principal Director of School Administration Chief of Schools Superintendent
Discipline Teacher Assistant Principal Principal Executive Director/Director of School Administration Chief of Schools Superintendent
Facilities, Grounds & Maintenance Assistant Principal Principal Coordinator Facilities & Operations Chief Operations Officer Superintendent Board of Education
Food Service School Kitchen Manager Principal Coordinator Food & Nutrition Services Director Food & Nutrition Services Chief Operations Officer Superintendent
General Concerns Teacher Assistant Principal Principal District Level Directors Chief of Schools Superintendent
SEL & Mental Health Teacher School Counselor, Social Worker or Psychologist Principal Assistant Director of Student & Family Services Chief of Support Services Superintendent
Special Education Teacher Assistant Principal Principal Executive Director of Special Education Chief of Support Services Superintendent
Transportation Assistant Principal Principal Transportation Coordinator Director Business Operations Chief Operations Officer Superintendent