MEAL ACCOUNT ACCESS
PLEASE NOTE: Starting September 1, 2020, families will no longer pay student meal fees through ParentVUE, but through the new point of sale software - TITAN School Solutions.
REGISTER STUDENT MEAL ACCOUNT(S)
All families participating in the district’s meal service program must set up an account with the district’s point of sale software, TITAN School Solutions, to pay meal fees, monitor meal account transactions and receive low-balance notifications.
To register, go to family.titank12.com and click Sign Up Today! to get started, or download the TITAN Family Connect app (available in the Apple Store and Google Play) to register on your mobile device.
--DO NOT use the “Apply for Meals Today” button (this is for applying for Free & Reduced Meals – If this is needed please create your account first then apply from inside your account to get automated updates as your application is processed)
HOW TO REGISTER
2. Confirm Email
Confirm your email address by clicking on the email verification link sent to your email address.
3. Sign in
Now you can sign in at family.titank12.com or Titan Family Connect App using your email and password.
4. Link Meal Accounts
Now you can link student and staff meal accounts to your Family Portal.
(Student meal accounts are created within 24 hours of enrolling. Staff meal accounts are created by Food & Nutrition upon staff member request by calling 239-4062)
Beginning Sept. 1, 2021 families can make payments through the TITAN Family Portal website or through TITAN’s mobile app. Once logged in and meal accounts linked, payments can be made by clicking on + Add Money to Meal Account. Currently Visa, MasterCard and Discover are accepted forms of payment. Families can choose either One Time Payment on Account or New Recurring Payment. Add money for each student who needs funds, then complete the transaction.
If families select One Time Payment on Account, the funds will be immediately available in the account upon completion of the transaction. If families select New Recurring Payment, funds will be available the following day from when the payment is scheduled to be run. For example, if the payment is to be made every Monday, the funds will be available Tuesday morning.
When making an online payment, the system will require a minimum payment of $30.00 (maximum $500.00). If you have multiple students and do not want to add $30 to each student then make a payment to one account and after processing the payment use the instruction below to transfer funds from one account to another.
A processing fee may be charged for each online payment transaction. For example, if you make a $30.00 payment and the processing fee is $2.00, the total debited from your credit card is $32.00. The available funds for your child will be $30.00. The processing fee will be shown prior to processing your transaction.
Transferring funds from one meal account to another In Titan Family Portal
· Choose the meal account from which you wish to transfer funds.
· Click the 3 dots in upper right corner of account window.
· Choose “Transfer Money” and follow the steps.
Please refer to the FAQs for step-by-step guidance on how to make an online payment and answers to frequently asked questions.