Student meal accounts are debit accounts and should always maintain a positive balance from which purchases are deducted. Accounts may be set up to allow only one meal per day, without a snack or A la carte items being purchased. Dollar amount limits to be spent on A la carte purchases each day can also be set. Please call (913) 239-4062 to learn about account restriction options. 

A history of account activity is available in the TITAN Family Portal, including account payment history and student purchase history. If you do not have an account for the online payment system or cannot remember your username or password, please sign up or request a password reset at family.titank12.com. For account histories prior to current school year call the Food and Nutrition Services office at (913) 239-4062 to request a copy. Please include your student's name and school in your request.

• Modifications to the point of sale process have been put in place to minimize common touchpoints in the cafeteria/food service area. 
  
  
• Elementary students can access their meal account by:
• Students will be able to select a trayed entree and pre-packaged fruits and vegetables. At the register the cashier will charge the student's meal account by using a roster process. (No lunch cards)
  
  
• Middle and high school students can access their meal account by:
• Students will be able to select entrees, fruits and vegetables, milk, and snacks. At the register students will enter their student ID at the point of sale.

TITAN School Solutions is defaulted to send ONE email reminder when an account balance falls below $5.00. Families can change the Payment Reminder by clicking on + Change Payment Reminder. Once funds are applied to meal accounts, the reminder will reset to send a notification when the account balance falls below the newly preset notification. Families will still only receive ONE notification, so it is important to add funds promptly. 

• Elementary - Students with a negative meal account balance may purchase a school meal but may NOT purchase second entrees or other A la carte items.
  
  
  
• Middle - Students are reminded of their account balance at the register once their balance falls below $15. Students with a negative balance will NOT be allowed to purchase anything but a regular school meal. Students will not be allowed to charge meals on another student's account.
  
  
  
• High - Students are reminded of their account balance at the register once their balance falls below $15. Students with a negative balance of $7.00 will NOT be allowed to purchase unless they have cash or an administrator’s permission. Students will not be allowed to charge meals on another student's account.

If a withdrawn student has an account balance and siblings remain in the district, the account balance will be transferred to the account of a sibling. If there is no sibling in the district, balances of $5 or more will automatically be refunded by check and mailed to the family address. If the account balance is less than $5, the balance will be refunded upon request.

Requests for balances less than $5 can be made by contacting the Food & Nutrition office, visiting the school cafeteria manager or having the student visit with the cafeteria manager. The request for refunds less than $5 must be made within 30 days after the last day the student is in attendance.