FAQs

  • Where can I get the SecurlyHome Parent Portal app?

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    The SecurlyHome Parent Portal app is available for download on mobile devices in the iTunes App Store and on Google Play.

     

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  • Who is the SecurlyHome Parent Portal app intended for?

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    The SecurlyHome Parent Portal app is available for middle and high school families who have children participating in the district’s 1:Learner program. This program provides district Chromebooks/MacBooks for students to use in their daily learning both at school and at home.

     

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  • Do I have to set up a SecurlyHome account?

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    No - all families with children who have been assigned a district Chromebook/MacBook as part of the 1:Learner initiative have the option to set up a SecurlyHome account. However, it is not required.

     

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  • Will my child’s district device still be filtered if I do not set up a SecurlyHome account?

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    Yes - if you do not set up a SecurlyHome account, your child’s district device will continue to be filtered 24/7 following the district-established filters both in and out of school. However, we encourage all middle and high school families to download the app to take full advantage self-harm push notifications. As a reminder, school personnel may monitor online activity on district devices when students are connected to the BV Network/IP Address, but it is the responsibility of our families to monitor online activity on district devices in the evenings, on weekends, over holidays and during school breaks.

     

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  • When will the rules I set in SecurlyHome be active on my child’s district-provided device?

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    Custom rules/filters/limitations established by families through the SecurlyHome app will be active on their child’s district-provided device anytime the device is NOT connected to the BV Network/IP Address (i.e. at home, on the bus, at the coffee shop, etc.). Whenever the device is connected to the BV Network/IP Address, it will be protected through district filters/rules.

     

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  • What if I have more than one child with a district-provided device? Can I customize rules?

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    Yes - SecurlyHome allows you to monitor internet usage for all children with a district-provided device. In the Activity tab, families can toggle back and forth between children to monitor their online activity in real-time. The Rules tab allows families to set custom filters and block specific sites by child. The “Pause Internet” function, however, will apply to all children.

     

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  • Will SecurlyHome also filter my child’s personal devices (cell phones, personal tablets/laptops)?

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    No - the SecurlyHome accounts established by the district only apply to district-provided devices.

     

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  • Will SecurlyHome continue to filter my child’s district-provided device during the summer?

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    Yes - filters set by the district through Securly and by families through SecurlyHome will continue to protect devices 24/7 during the summer and other breaks from school. It is the responsibility of our families to monitor online activity on district devices in the evenings, on weekends, over holidays and during school breaks.

     

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  • My family uses a different product to filter our home internet. Will SecurlyHome override?

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    SecurlyHome will override other home filtering products on district-provided devices only.

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  • I did not receive an email from Securly to set up a SecurlyHome account. What do I need to do?

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    SecurlyHome Parent Portal accounts are currently available for families with students who received a district-provided Chromebook/MacBook as part of Blue Valley’s 1:Learner initiative, and were created based on the email address you have listed in ParentVUE. If you do not have a child participating in the 1:Learner program or do not have an email listed in ParentVUE, you would not have received an email to set up SecurlyHome. To set up an account, make sure you have an email address listed in ParentVUE. If you are unsure if you have an email address listed in ParentVUE or need assistance, call the front office of your oldest child’s school.

     

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  • I have a child in the 8th/12th grade and did not receive an email from Securly to set up.

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    SecurlyHome Parent Portal accounts are currently available for families with students who received a district-provided Chromebook/MacBook as part of Blue Valley’s 1:Learner initiative. During the initial rollout, 8th and 12th graders did not receive devices due to the timing of graduation and end-of-school year. Current 8th graders will be assigned a MacBook when they enter high school. At that time, families will be able to establish SecurlyHome accounts.

     

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  • Can more than one parent/guardian set up a SecurlyHome account?

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    Yes - but only if you have an email address listed in ParentVUE. Each parent/guardian account can edit SecurlyHome filters in real-time. Please note, if multiple parents/guardians are editing filters, SecurlyHome will follow the filters most recently established.

     

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  • I have questions about my SecurlyHome account. Who should I contact?

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    Learn more about Securly’s online safety solutions at www.securly.com/home. For technical assistance, email help@securly.com or visit https://support.securly.com.

     

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